Privacy Policy

iVoix ("we", "us", "the app") helps you listen to and translate live speech. We respect your privacy and collect only what is required to deliver the service. This page explains what we collect, why, and your choices.

1. What we collect

Account data. When you create an account we store your email address, a hashed password (Argon2), and authentication tokens. We do not store passwords in plain text. If you sign in with Google, we receive the email address and unique account identifier Google publishes for our app — nothing else.

Usage data. When you use a paid feature, we record the provider, duration in seconds, and the approximate cost. This is how your balance is debited and how we monitor abuse. We do not store the audio you transmit or the text we recognise on your behalf — those flow through our servers to the speech provider and back, and are not persisted on our infrastructure.

Payment data. Payments are processed by a third party (currently Cryptomus). We never see your wallet keys or card numbers. We only receive a notification that a top-up of a given USD amount was completed for your account.

Diagnostic data. Crash reports and operational logs may include your account identifier, app version, OS version, and technical metadata. We use this strictly to fix bugs.

2. What we send to third parties

To recognise and translate speech we forward your audio to one or more of the following providers under our master API key:

• Soniox (real-time speech recognition and synthesis)
• Groq (LLM translation fallback)
• Apple Speech and Apple Translation (on-device, never leaves your phone)

Each provider has its own privacy practices. We do not give them your email, name, or any identifying account data — only the audio or text required for the request.

3. Where data lives

Account data and usage logs are stored in encrypted PostgreSQL on our own server (Germany / EU). The server is access-restricted by SSH and firewall. We do not sell, rent, or share your data with advertisers.

4. Your rights

• You can delete your account at any time. All linked records are removed.
• You can export your usage history from the user cabinet.
• You can opt out of Google sign-in by switching to email/password.
• For GDPR data requests, write to the email below — we reply within 14 days.

5. Children

iVoix is not directed at children under 13. If you believe a child has created an account, contact us and we will delete it.

6. Changes

We may update this policy as the product evolves. The "Effective" date above will move forward and we will notify registered users by email of material changes.

7. Contact

Questions, deletions, or data requests: hello@ivoix.macflow.app